Improve Your Connection
If you want to improve your connection, below are some simple steps you can take.
1. Decide how fast of an internet connection you need.
| Download Speed | Useful For |
|
1-5 Mbps |
Email, reading newspapers and shopping online |
|
5-40 Mbps |
Watching short videos, video calls like FaceTime or Zoom |
|
40-100 Mbps |
Streaming HD television |
|
100+ Mbps |
Streaming 4K television |
| Download Speed |
|
1-5 Mbps |
| Useful For |
|
Email, reading newspapers and shopping online |
| Download Speed |
|
5-40 Mbps |
| Useful For |
|
Watching short videos, video calls like FaceTime or Zoom |
| Download Speed |
|
40-100 Mbps |
| Useful For |
|
Streaming HD television |
| Download Speed |
|
100+ Mbps |
| Useful For |
|
Streaming 4K television |
2. Take a speed test.
3. Consider switching plans or internet providers. Learn more >
4. You can also try these tips:
- Reboot your device
- Close programs you aren’t using
- Reboot your modem and/or WiFi router
- Move your WiFi router closer to where you use it – avoiding locations that are behind furniture, low to the ground, or next to windows
- Ask your Internet provider if your modem or WiFi router needs to be upgraded
- Check if your operating system or browser need to be upgraded